Then buy a software called Paragon for mac. So, im quessing that the only way is to buy a dock to where i can connect the other drive from the nas and connect the dock to my mackbook via usb cable. i dont see the unit on connected list in the router dashboard either althought ethernet lights show green lights ”as working” in the nas port and my router is showing the green light ”as a connected ethernet port”. I also removed drives and tried to boot the nas again or reset it. iCare Data Recovery Pro Free is able to help restore files from wd my cloud external hard drive with simple steps that you could perform it as your own online. Blue light just blinks and the nas keeps restarting. I have tried ”reset” it by keeping the power button down for 4-5 seconds and then turn it on again, but also tried to press the reset button (rear) for 40 seconds or so. You can now drag and drop files bigger than 5 GB into the web app when on the same network as the device. The nas just blinking the power led (blue light) and after few minutes it reboots adn the same continues. Follow this video tutorial for disassembly. First you need to disassembly the box and get the hdd out in one piece. If you read through this GUIDE at the end you will be able to successfully recover all your data stored on your WD My Cloud device and even get it back working but it will cost a bit. Connect a bootable Linux CD and boot your computer from it. Don’t panic there is a solution for this. EaseUS NAS data recovery software makes it easy to connect to your cloud drive, scan it. Remove the WD My Cloud drive and connect it to your computer via a cable. It is easy to recover data from all the brands of the cloud drives. I think the nas died due to the atom cpu problem. Way 1: Recover data from WD My Cloud drive using Linux CD If your Windows system keeps crashing, try to boot from a Linux CD and get your data back from WD My Cloud drive. ’ Existing users on the My Cloud Home will still have access to the content in the shared folder. WD DL2100, two bay, raid1 Im not sure if the os was OS3 or did i uppdated it to OS5. You probably got the answer by now if you searched the knowledge base, but for other readers, there is no official way of doing this however the shared folders should still be accessible.
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